We have been inducted into the "Incredible Hall of Acclaim" . This is awarded to people who take writing about customer service seriously and contribute to the on going piles of information that every business owner and manager should read but seldom gets around to it.
We have been inducted along with the likes of Seth Goodin, one of the worlds great marketers. Thank you Maria Palma the founder of . "The Customers Always Right" blog and of the "Incredible Hall of Acclaim" award.
Of course we will wear this distinction with pride and honor.
We welcome your comments as always.
Tuesday, December 19, 2006
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5 comments:
thanks for article
thanks for article
thanks for article
thanks for article
"The customer is always right" is a nice slogan. However, it's not a reality. To many customers now aday have been become used to being pushy until they get what they want. So, where I can agree "The tie goes to the runner." I can not agree with some of the outlandish demands customers make now a days. For example. Your tech did not show up as planned. So, I want a $1200 credit for a $100 a month service.
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